Help Centre


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Delivery Information

Rest assured when you place an order it will be processed in a speedy, efficient and professional manner throughout.

From the time of receiving your order we aim to have it processed, dispatched and in your hands as quickly as possible. Orders are usually processed and dispatched within 24 hours of receipt, or up 48 hours during busy periods such as after a weekend or Public Holiday.

How long it takes your order to arrive after we have dispatched it depends on several factors, such as what time of day you placed your order, the Delivery Service that you requested, and precisely where you live in the world.

Choice of Delivery and Services Options

We understand that everyone’s delivery requirements are different, in the United Kingdom all order related to Therapeutic Aroma Pendants are qualify FREE Delivery and all order of Florais de Saint Germain flower essences are qualify First Class package.

We offer Delivery Services for customers living Worldwide and all order will be sending by Royal Mail International Standard service as follow (minimum fee):

Europe £ 5.00
Europe Non-EU £ 9.70
Zone 1 £ 5.50 (North America, South America, United States (US), New Zealand)
Zone 2 £ 6.00 (Oceania)

Worldwide delivery time will depend exclusively of the mail service, normally it will be arriving between 8 to 15 days.
If the client requires other type of service, we are open to adjust the order, get in touch using our Contact form , thank you